ioda Ltd - Privacy Notice
The type of personal information we collect
We currently collect and process the following information:
Any previous names
Contact details such as email address and telephone number
National Insurance Number
Date of Birth
Equality Monitoring Data
Place of work
Learner specific identifying data such as ULN and qualification registry numbers
Opinions and service feedback
Financial information such as contracts and payments
Qualification details and prior attainment/learning
Details of personal circumstances that may result in an impact on learning
Contact information such as email and telephone number
Opinions and service feedback
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us to
With exception to the above we never share your information with any third parties and will never directly use your contact details for marketing purposes.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) We have a contractual obligation.
(b) We have a legal obligation.
(c) We have a legitimate interest.
(d) We have been provided consent
How we store your personal information
Your information is securely stored in our Learner management system. We also securely store information in our organisational SharePoint. Details of ioda Data security and Data protection policy can be requested by contacting the business support team at the address below.
We are required by the Education and Skills Funding Agency to retain your information for six years for auditing and funding purposes. This is the maximum amount of time we will store any data. This is stored securely and fully deleted from our systems once this time has passed.
Any other information will be fully deleted once the original lawful basis for collecting and storing has passed. This is reviewed on a regular basis along with our scheduled data retention audits.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Telephone: 01937 831414
By post: ioda Ltd
4 Grimston Grange Offices, Grimston Park