The art of effective writing is a necessary and important skill in today's organisation. Staff do not have to be a 'wordsmith' but it is important that they can convey their message with clarity, purpose and ease.
It is well known that written communication can often cause confusion, distress or inappropriate outcomes due to not only the words that are used but a lack of understanding of the recipients needs. With the almost universal use of emails, this skill has never been more important.
Overview:
This course focuses on the need to produce written communication that enhances the flow of effective information to customers. It utilises a number of management models and tools that provide a broad basis for managing and presenting information on a day-to-day basis.
Aim:
- To provide learners with knowledge and understanding of the importance of effective written communication which can be applied on a day-to-day basis in an organisational context
Programme Duration:
This half day programme is prepared and presented in-house exclusively for your organisation at a time and location that suits you. This programme requires a minimum of 8 delegates.
Programme Delegates:
Those who have responsibility for written communication.
What to do next?
Request More Information on Written Communication.
also offer an initial,
free no obligation consultation. We design each training programme to meet your specific needs in terms of aims, objectives, delegate's needs, organisational culture, resources, budget, delivery style and outcomes.
We have the expertise and experience to help you find what the best next step is for you to get your people and organisation where they need to be.
Feel free to
contact and book a free consultation or call now on
01977 682425 where our customer service team are available to help.
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