"I have attended a number of courses with ioda and after every course I come away feeling refreshed, inspired and more prepared for my role"
University Hospitals of Staffordshire
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We design each training programme to meet your specific needs in terms of aims, objectives, delegate’s needs, organisational culture, resources, budget and delivery style and outcomes
Aim:
For any manager interviewing today’s diverse workforce is a difficult and challenging process.
Interviews are a vital management tool that are used on a daily basis as well as assisting in the recruitment and selection process and being an essential skill when conducting appraisals or discipline and grievances enquiries within the workplace.
This practical course covers the key elements of the truly effective interview process including how to manage potential problems and use effective solutions.
It provides opportunities for delegates to develop productive and constructive employment relationships in a fair and appropriate way.
Delegates will learn the legal constraints governing the interview and develop their interpersonal style to conduct rewarding interviews with confidence and success using a practical and pragmatic approach.
Managers, supervisors and HR professionals whose roles require them to undertake staff interviews
See below for a few of the many benefits and a brief course overview:
Have the confidence to interview lawfully and fairly, knowing what to do and how to do it
Recognise the importance of a structured approach when interviewing in areas of Diversity and Equality
Understand the impact of today's changing workforce while shifting from traditional enquiry interviewing to inclusive interviewing.
Interviewing Concepts -Identify behavioural competencies, and learn to conduct interviews using behavioural competency interviewing
Key Skills - Examine gathering and interpreting information
Plan and conduct a range of interviews which use practical interviewing techniques to gather and interpret accurate information and make sound decisions
Legal Aspect of Interview Process & Strategy for Diversity - Understand the importance of engaging with the interviewee. Examine the appropriate code of conduct prior, during and after interview.
Structure the Interview & Interview Questions - Develop culturally inclusive questions through key Pre –planning and thorough preparation, giving and receiving information, closing and reviewing decision making
Avoid common interview errors and handle difficult and challenging scenarios
Delegates will participate in simulated interview role plays to build confidence and reduce their anxiety when faced with an interview situation.
Programme Duration:
This Two day programme is prepared and presented in-house exclusively for your organisation at a time and location that suits you. This programme requires a minimum of 8 delegates
